Terms of service

Terms of Service

Overview

This website is operated by We Pet Verse Health GROUP. Throughout the site, "we", "us" and "our" refer to wepetverse.com. We offer this website, including all information, tools and services available from it, on condition that you accept all the terms, conditions, policies and notices stated here.

By visiting our site or buying from us you engage in our "Service" and agree to be bound by these Terms of Service, including the additional terms and policies referenced here or available by link. These terms apply to all users, including browsers, vendors, customers, merchants and contributors of content.

Please read them carefully before using the site. If you do not agree to all of them, you may not access the website or use any Service.

New features or tools added to the store are also subject to these terms. You can review the current version on this page at any time. We may update, change or replace any part of them by posting changes to this website; it is your responsibility to check periodically. Continued use after changes are posted constitutes acceptance of them.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell to you.

1. Online store terms

By agreeing to these terms you confirm you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor break any law in your jurisdiction. You must not transmit worms, viruses or any destructive code. A breach of these terms ends your right to use the Service immediately.

2. General conditions

We may refuse service to anyone, for any reason, at any time. You understand that your content, excluding card information, may be transferred unencrypted and may involve transmission over various networks and changes to meet technical requirements. Card information is always encrypted in transit.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service without our express written permission.

3. Accuracy and completeness of information

We are not responsible if information on this site is not accurate, complete or current. Material here is provided for general information only and should not be your sole basis for a decision. Any reliance on it is at your own risk.

This site may contain historical information, provided for reference only. We may change the contents of the site at any time but have no obligation to update any information.

4. Modifications to the Service and prices

Prices are subject to change without notice. We may modify or discontinue the Service, or any part of it, without notice, and are not liable to you or any third party for doing so.

5. Products and services

Some products or services may be available exclusively online, in limited quantities, and subject to return or exchange only under our Refund Policy.

We have made every effort to display product colours and images accurately, but cannot guarantee your display renders them correctly. Manufacturers also change packaging and labelling; see our Refund Policy.

We may limit sales to any person, region or jurisdiction, and may limit quantities. Descriptions and prices may change at any time without notice, and we may discontinue any product. Any offer is void where prohibited.

We do not warrant that any product or service will meet your expectations, or that errors in the Service will be corrected.

6. Accuracy of billing and account information

We may refuse or cancel any order, and may limit or cancel quantities per person, household or order — including orders on the same account, card, or billing or shipping address. If we change or cancel an order we may try to notify you using the contact details supplied. We may limit or prohibit orders that appear to be from dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information, and to keep it updated so we can complete your transactions.

7. Optional tools

We may give you access to third-party tools that we neither monitor nor control. They are provided "as is" without warranties of any kind and without endorsement, and your use of them is at your own risk. Please satisfy yourself with the relevant provider's terms.

8. Third-party links

Content and services available through ours may include third-party material and links to unaffiliated sites. We are not responsible for examining or evaluating them and give no warranty in respect of them. We are not liable for any harm relating to any transaction with a third-party website. Direct complaints about third-party products to that third party.

9. User comments and submissions

If you send us creative ideas, suggestions or other materials, whether at our request or not, you agree we may edit, copy, publish, distribute, translate and otherwise use them in any medium without restriction. We are under no obligation to keep them confidential, pay for them, or respond to them.

We may, but need not, monitor, edit or remove content we consider unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that violates anyone's intellectual property or these terms.

You agree your comments will not violate any third-party right, will not be unlawful, abusive or obscene, and will not contain malware. You may not use a false email address or impersonate anyone. You are solely responsible for your comments and their accuracy.

10. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, inaccuracies and omissions

Occasionally information on the site may contain typographical errors, inaccuracies or omissions relating to descriptions, pricing, promotions, shipping charges, transit times or availability. We may correct any of these and change or cancel orders, including after you have submitted one, without prior notice.

We are under no obligation to update or clarify information except as required by law, and no update date should be taken to mean that all information has been revised.

12. Prohibited uses

You are prohibited from using the site or its content: for any unlawful purpose; to solicit unlawful acts; to violate any regulation, rule, law or ordinance; to infringe intellectual property; to harass, abuse, defame, intimidate or discriminate; to submit false or misleading information; to upload malicious code; to collect or track others' personal information; to spam, phish, pharm, pretext, spider, crawl or scrape; for any obscene or immoral purpose; or to interfere with or circumvent security features. We may terminate your use of the Service for breach of any of these.

13. Disclaimer of warranties; limitation of liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure or error-free, or that results obtained from it will be accurate or reliable. We may remove or cancel the Service at any time without notice.

Your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered through it are, except where we expressly state otherwise, provided "as is" and "as available" without representation, warranty or condition of any kind, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no case shall We Pet Verse Health GROUP, or our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind — including lost profits, revenue, savings or data, or replacement costs — whether in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any product obtained through it, even if advised of the possibility. Where a jurisdiction does not allow such exclusions, our liability is limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend and hold harmless We Pet Verse Health GROUP and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable legal fees, made by a third party arising out of your breach of these terms or your violation of any law or third-party right.

15. Severability

If any provision of these terms is found unlawful, void or unenforceable, it is nonetheless enforceable to the fullest extent permitted, and the unenforceable portion is severed without affecting the validity of the remainder.

16. Termination

Obligations and liabilities incurred before termination survive it. These terms are effective until terminated by either of us. You may terminate them by telling us you no longer wish to use the Services, or by ceasing to use the site. If we judge that you have failed to comply with any provision, we may terminate at any time without notice; you remain liable for all amounts due to the date of termination, and we may deny you access to the Services.

17. Entire agreement

Our failure to exercise or enforce any right is not a waiver of it. These terms, with any policies or operating rules we post, are the entire agreement between us and govern your use of the Service, superseding any prior agreements. Ambiguities are not to be construed against the drafting party.

18. Governing law

These Terms of Service, and any separate agreements under which we provide Services, are governed by and construed in accordance with the laws of the State of Wyoming and the United States.

19. Changes to these terms

You can review the current version at any time on this page. We may update, change or replace any part of them by posting to this website. Continued use after changes are posted constitutes acceptance.

20. Mobile messaging terms

By consenting to WePetVerse SMS marketing and notifications at checkout, you agree to receive recurring automated promotional and personalised marketing text messages, and transactional updates such as order and shipping status, at the number you provide. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply.

To unsubscribe, reply STOP to any message from us; you will get a single opt-out confirmation. For help, reply HELP or email sales@wepetverse.com. Carriers are not liable for delayed or undelivered messages.

21. Contact information

Questions about these Terms of Service should be sent to sales@wepetverse.com.

We Pet Verse Health GROUP
Email: sales@wepetverse.com
Phone: +1 (706) 680-9963
Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States

Last updated: 24 August 2026